Get IT Equipped
This page outlines Koa’s technology requirements and provides a range of helpful resources to equip your child with the best possible tech setup. Please note that you will still need to do your own research, but we hope that this gets you pointed in the right direction!
Minimum Requirements
Find out exactly what you need in order to learn effectively at Koa.
Resolving Common Tech Issues
Our go-to solutions for any common tech issues you may experience.
*Tip: You can press Ctrl-F to search for anything on this page. Or select the ‘Find’ option from the menu on your phone’s browser.
Minimum Requirements
Whole School Requirements
- A computer or laptop (NOT iPad, tablet, or phone) for each child (not shared) that is up-to-date and reliable.
- 4+ GB RAM and a reliable processor with a speed of 1.5GHz or more.
- 11.6 inch or larger screen size (14 inch or larger recommended).
- 70GB of data per month per child (Your data limit is divided by the number of people using your wifi = data per person). Uncapped is recommended).
- 10+ Mbps of reliable download and upload internet connection per person connected in the home. Test your actual internet speed here: www.speedtest.net
- Webcam and microphone for video conferencing (most devices have these built-in).
- Web browser (suggested: Google Chrome)
FET-Specific Requirements
- Mobile Device with a working camera and audio that can run Google apps such as Google Meet and log into their Koa Account.
- Backup Power Supply that can keep a device running for 2 hours.
- Learners in grades 10-12 using a Chromebook will need to purchase a Chrome Education Upgrade licence (approx R880) in order for their textbook and exam applications to function. Our IT team will guide you through the purchase and implementation of the licence.
Setup Selection
Here are some of our recommendations for what devices to look at when considering an upgrade or needing to change your child’s device. You will still need to do your own research on top of this to make sure your child’s setup is the best fit for your situation.
Helpful websites
Laptops
Internet Access/Wifi
We do suggest having a wifi router with uncapped data, however, some cheaper options can work, such as modems that you can load with data for your child. Below are some suggestions for products.
Price Bracket 1
Price Bracket 2
Price Bracket 3
Webcams
If your child’s internal camera on their laptop isn’t working, or you want better video quality and microphone, here are some options for you.
Price Bracket 1
Price Bracket 2 & 3 (Recommended)
Second Screen
While a laptop is sufficient, if you want to upgrade your child’s setup and get a bigger display, here are some options.
Price Bracket 2
Price Bracket 3
Headset
Price Bracket 1
Price Bracket 2
Price Bracket 3
Power Supply
Price Bracket 1
Price Bracket 2
Resolving Common Tech Issues
Incorrect Device Type
Solution
- New Device or Upgrade RAM
Insufficient RAM
Solution
- New Device or Upgrade RAM
Insufficient Data Per Person
Solution
- Upgrade Data Plan
Insufficient Internet Speed
Solutions
- Check that you are close enough to your wifi router
- Connect to your router via an ethernet cable for maximum speed
- Upgrade WiFi Line
Insufficient Processor Speed
Solutions
- New Device
- Troubleshoot laptop performance by following these steps
Audio Not Working
Solutions
- Headphones with microphone
- Webcam with microphone
Video Not Working
Solution
- External Webcam
Need some more help?
If your haven’t found your answer here, please reach out to us at hello@koaacademy.com.